Conditions

scope


These general terms and conditions apply to all deliveries by Schauglasbläserei Hameln UG (limited liability) to consumers. A consumer is any natural person who concludes a legal transaction for a purpose

which for the most part cannot be attributed to either their commercial or their self-employed professional activity.


contractor


The purchase contract is concluded with:

Inspection glass blowing workshop Hamelin UG limited liability,

At the Powder Tower 1

31785 Hamelin

VAT ID no. DE321251017


conclusion of contract


  • The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.
  • By clicking the Buy button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.


right of withdrawal


  • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
  • If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.
  • For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal


Right of cancellation


You have the right to withdraw from this contract within fourteen days without giving any reason.


The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.


  • In order to exercise your right of withdrawal, you must give us [enter the name of the entrepreneur, address and, if available, telephone number, fax number and e-mail address] by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory. You can electronically fill out and submit the model revocation form or any other clear statement on our website (insert Internet address). If you make use of this option, we will immediately send you an e-mail confirming receipt of such a revocation.


To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.


Consequences of revocation


If you revoke this contract, we must reimburse you for all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.


You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.


You bear the direct costs of returning the goods.


You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


- End of revocation -


prices and shipping costs



delivery




payment



retention of title


The goods remain our property until full payment has been made.


dispute resolution


The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link:


https://ec.europa.eu/consumers/odr.


We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.